Frequently asked questions
Size Guide
MoveActive Grip Sock Size Guide
Click on link above
Why Lunoo?
✅ No Customs Hassle — we bring global Pilates sock brands straight to the UK.
✅ Fast Local Shipping — your socks delivered in days, not weeks.
✅ Pilates-Obsessed Curation — every style handpicked by a Pilates lover (that’s me!) for balance, comfort, and flow.
Because balance begins at your feet — and we believe you deserve the best.
About Lunoo
At Lunoo, we’re obsessed with Pilates and everything it brings — strength, balance, and flow. That’s why we started curating the best grip socks from around the world, and making them easy to buy right here in the UK. No long waits. No surprise customs charges. Just beautiful, functional socks for every practice.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Returns accepted within 30 days if unused & in original packaging. Socks with tampered seals cannot be approved.
Customers are responsible for returns and return shipping costs.
Where do you deliver to?
Currently delivery is only available within the UK mainland
When will I get my order?
We will work quickly to ship your order as soon as possible. Typically, 1-2 days. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Free shipping on orders over £30. Orders less than £30 has a delivery charge of £3.99.
Currently, delivery only available in the UK
You will always know the shipping price before you purchase.